TV Tonight: The Hidden World of Hospitality with Tom Kerridge
theversion.co Tom Kerridge is back with a new episode tonight at 9pm on BBC Two.
Tom Kerridge continues to lift the lid on the UK’s hospitality industry, this time he turns the spotlight on staffing. Despite a UK-wide recruitment crisis, Tom discovers how some businesses are finding clever ways to build and retain strong, effective teams.
In London’s Docklands, an innovative floating hotel is pioneering an on-the-job training scheme designed to help local unemployed people take their first steps into hospitality. Founder, Marten brought the barge-hotel across from Amsterdam and its now moored in the London borough of Newham, an area with some of the highest unemployment in England.
Alice and Sinead, two new trainees, are learning the ropes in the public-facing food and beverage department. With new processes and terminology to learn, their journey will not be easy but having a patient and supportive mentor could make all the difference.
In Tom’s Marlow-based restaurant, The Coach, head chef Sarah takes young apprentice, Rhianna, under her wing. Straight out of school, Rhianna is blossoming in the fast-paced environment of a Michelin-starred kitchen. Tom sees similarities with his own experiences as a youngster starting out in the industry.
In South Shields, local institution Colman’s, relies on a tightly-knit team working together in harmony to keep their loyal regulars happy. The century-old fish and chip shop has been in the same family for five generations and the secret to their success lies in making staff and customers, feel part of one big family.
We see Tom’s event catering company take on one of the most prestigious and pressurised gigs of the year, to provide high quality food to the luxury superyachts for the Monaco Grand Prix. Tom assembles his best staff from across all his businesses, one mistake could put his reputation on the line.
Stream via BBC iPlayer.
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